PRIVACY POLICY
Last updated: October 2, 2025
This policy explains how MYND Operations & Consulting Sàrl collects, uses, and protects your personal data when you visit this website or use our services. We process your data in accordance with Swiss law (nLPD) and the GDPR.
1. Data Controller
MYND Operations & Consulting Sàrl
Chemin du Bocage, 12
1213 Onex, Switzerland
Email: ldornier@myndoperations.ch
2. Collected data
Identification data: name, surname, email address, telephone number, job title, company.
Communication data: messages sent via forms or email.
Technical data: IP address, browser type, pages visited, cookies (see "Cookies" section).
3. Purposes and Legal Basis
Responding to your requests (form/contact) – legal basis: legitimate interest or pre-contractual measures.
Providing our services (proposals, contracts, project execution) – legal basis: contract.
Relevant B2B information and marketing – legal basis: legitimate interest / consent if required.
Website improvement and audience measurement – legal basis: consent for non-essential cookies.
4. Recipients
We do not sell or rent your data. It may be shared with service providers (hosting, email/CRM tools, analytics) strictly necessary for our business activities, who are bound by confidentiality agreements. Public authorities may access it if required by law.
5. Transfers outside Switzerland/EU
If certain service providers process data outside Switzerland/EU, we ensure that an adequate level of protection is in place (adequacy decision, Standard Contractual Clauses, or equivalent safeguards).
6. Data Retention Periods
We retain your data only for as long as necessary for the purposes for which it was collected: incoming requests (up to 24 months), contractual documents (legal retention periods), marketing data (until withdrawal of consent or objection).
7. Your Rights
You have the right to access, rectify, erase, restrict processing, object to processing, and data portability (subject to legal conditions). To exercise your rights, please contact: ldornier@myndoperations.ch. We will respond within the legal timeframes.
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
9. Cookies
This site may use cookies necessary for its operation and, with your consent, audience measurement and/or marketing cookies. You can manage your preferences at any time via the cookie banner or your browser settings.
Tools used: Google Analytics, Microsoft Outlook, Zoom, and links to their policies.
10. Contact
For any questions about this policy: ldornier@myndoperations.ch.